FeeFo Feedback

Feedback for Dennis has been compiled from 1782 customer reviews

Date Score Customer Comment
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Product:+

Service rating : I subscribed for the online version. Only once I'd subscribed did I find out that it wasn't available for Windows, only iPhone/iPad (which is odd, because in the main the magazine isn't focused on Appled devices.. I did e-mail and was told to contact someone else, but due to a rather busy job I didn't get a chance to. Basically I paid a year's subscription that I didn't use. I didn't even received the free gift I was supposed to get for subscribing. Very disappointed.
Product : I like the magazine.

Service:++
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Service rating : Perfect service and no problems with delivery.
Product : Excellent magazine with up to date and relevant information.

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Service rating : Arrived regularly
Product : My mother loved having it through the post each month

Service:+
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I would like to see more details about Scotland

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Service rating : I was offered a free trial. After which I had to cancel, as I found myself having not enough time to read the renowned magazine (I also have a subscription to The Economist, along with 2 young children!). I was offered another free trial some weeks later - this was particularly surprising, but shows great service.
Product : As above, haven't had time to make good use of the magazines, sadly.

Service:+
Product:+

Service rating : A little overpriced.
Product : Great characters, could do with more colour.

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Service rating : Good product
Product : Good product, service

Service:+
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Good, but I'm not really a big cross-stitch fan.

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Service rating : Good friendly service
Product : Excellent mag

Service:--
Product:+

A good publication, however, I tried to cancel my subscription but they continued to send several further issues and to take the debit. When I queried this they claimed they hadn't received my cancellation and refused to refund me. Even after having to chase them to answer my complaint email, I am still being told it's basically my hard luck.

Great customer service - not.

Contact Us

Please see contact details below

Web User magazine

You can manage your subscription online at www.ManageMyMags.co.uk.

If you have any queries about your Web User magazine subscription please call 0844 322 1289*, or from abroad +44 1795 592 926. You can also email webuser@servicehelpline.co.uk or write to us at the below address:

FREEPOST RLZS – ETGT – BCZR
800 Guillat Avenue
Kent Science Park
Sittingbourne
ME9 8GU


Web User magazine is published by Dennis Publishing, and is located at the address below:

Dennis Publishing
30 Cleveland Street
London
W1T 4JD

*Calls will cost 7p per minute plus your telephone company's access charge