Service rating : I subscribed for the online version. Only once I'd subscribed did I find out that it wasn't available for Windows, only iPhone/iPad (which is odd, because in the main the magazine isn't focused on Appled devices.. I did e-mail and was told to contact someone else, but due to a rather busy job I didn't get a chance to. Basically I paid a year's subscription that I didn't use. I didn't even received the free gift I was supposed to get for subscribing. Very disappointed.Product : I like the magazine.
Service rating : Perfect service and no problems with delivery.Product : Excellent magazine with up to date and relevant information.
Service rating : Arrived regularlyProduct : My mother loved having it through the post each month
I would like to see more details about Scotland
Service rating : I was offered a free trial. After which I had to cancel, as I found myself having not enough time to read the renowned magazine (I also have a subscription to The Economist, along with 2 young children!). I was offered another free trial some weeks later - this was particularly surprising, but shows great service.Product : As above, haven't had time to make good use of the magazines, sadly.
Service rating : A little overpriced.Product : Great characters, could do with more colour.
Service rating : Good productProduct : Good product, service
Good, but I'm not really a big cross-stitch fan.
Service rating : Good friendly serviceProduct : Excellent mag
A good publication, however, I tried to cancel my subscription but they continued to send several further issues and to take the debit. When I queried this they claimed they hadn't received my cancellation and refused to refund me. Even after having to chase them to answer my complaint email, I am still being told it's basically my hard luck.
Great customer service - not.
Take a look through a recent issue of Web User below. Hover over or touch the pages to zoom in, and use the thumbnails to change pages.